Feedback & Complaints

Window And Ceiling Vent

Is everything ok?

We want to ensure that your experience with One Smart Energy is just so. If it's not we'd like to be the first to know so that we can put things to right.

Whether you're more than happy or less than impressed - please feel free to call us on 0800 888 181 or complete the form below to let us know.

We assure you that all feedback is seen by Senior Managers in pursuit of excellence in customer service.

Feedback & Complaints

We take your feedback seriously. If you have any concerns about the service provided with your One Smart Energy Account, please contact us today and we will ensure a senior manager calls you to put things right.

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We answer 24 hours, 7 days a week so call us anytime.