01 March 2021
Auckland Council has stopped their Retrofit Your Home programme due to issues with interest calculations for ratepayers between 2011 and 2020.
The Commerce Commission has officially warned the Auckland Council for potential breaches of the Credit Contracts and Consumer Finance Act (CCCF Act) over a scheme that thousands of ratepayers participated in.
Auckland Council have discontinued the programme and are working through a refund process with around 20,000 of their existing and past customers.
The Council will be in touch with customers to inform them of their refunds.